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Our goal is to make sure that you are happy with your purchase. If you have changed your mind on the purchase or if a defective item has been delivered, we are more than happy to exchange the item (s).
Types of Return and Options
Points to note:
How to make a return or exchange
Contact us at sales@playyard.sg within 7 days with the title "Item Return: (Order Number)" and specify the following
You should receive an reply from us within 3 business days on the eligibility of your returned item.
All exchanges must be done via mailing and items must be mailed back within 7 working days via a trackable source (courier/registered mail). Postage will be borne by the customer. We will not be responsible for parcels lost in transit.
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